At Juan365, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data Juan365 collects, why we collect it, how we use it, and what rights you have over your own information.
Six things Juan365 wants every Filipino player to know about how we handle personal data.
Juan365 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you — full stop.
All data transmitted between your device and Juan365 is protected using industry-standard encryption. Your account credentials, payment details, and personal information are stored securely at all times.
Juan365 only collects personal data that is necessary for operating the platform, processing payments, verifying identity, and complying with applicable Philippine law. We do not collect data for its own sake.
Registered Juan365 players have the right to request a copy of the personal data we hold about them at any time. Submit a request to our support team and we will respond within the timeframe required by law.
Subject to our legal and regulatory obligations, you may request that Juan365 delete your personal data. We will process all erasure requests in accordance with the Philippine Data Privacy Act of 2012.
Juan365's data practices are designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
Juan365 ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the Juan365 online gaming platform accessible at juan365.top. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data collected by Juan365 through your use of the platform, including when you register an account, make deposits or withdrawals, play games, contact our support team, or otherwise interact with Juan365 in any capacity.
By registering on or using the Juan365 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the Juan365 platform.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.
Juan365 collects the following categories of personal data from users of the platform:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (e.g., Philippine passport, SSS ID, UMID, driver's license) |
| Contact Data | Mobile number, email address, residential address (city/province, e.g., Manila, Cebu, Davao, Makati, Quezon City) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details (masked), transaction history in PHP |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, responsible gaming settings |
| Technical Data | IP address, device type, browser type and version, operating system, time zone |
| Usage Data | Pages visited, features used, click patterns, session timestamps |
| Communications Data | Support chat logs, email correspondence, feedback submissions |
Juan365 collects personal data through the following means:
Juan365 uses the personal data we collect for the following purposes:
Juan365 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
Juan365 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
All third parties with whom Juan365 shares personal data are required to handle that data in accordance with applicable data protection law and Juan365's data processing standards. Juan365 does not authorize any third party to use your personal data for their own independent marketing or commercial purposes.
Juan365 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, Juan365 will securely delete or anonymize your personal data in accordance with our data disposal procedures.
Juan365 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the Juan365 website. They help us recognize your device, maintain your session, and understand how you use the platform.
Juan365 uses the following types of cookies:
You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Juan365 platform. Juan365 does not use third-party advertising cookies or cross-site tracking technologies for commercial advertising purposes.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Juan365:
Juan365 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While Juan365 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Juan365 account credentials and for notifying us immediately if you suspect any unauthorized access to your account.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Juan365 will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act.
Juan365 does not knowingly collect, process, or retain personal data from any person under the age of 21. If Juan365 becomes aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to Juan365, please contact us immediately at [email protected] so that we can take appropriate action.
Juan365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, Juan365 will notify registered users by posting a notice on the platform or by sending a notification to the contact details associated with your account.
The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how Juan365 protects your personal data. Your continued use of the Juan365 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or Juan365's data practices, please contact our support team. We take all privacy inquiries seriously and will respond promptly.
You may reach Juan365 by email at: [email protected]
For questions about your account, games, or responsible gaming tools, please visit our FAQ page. To learn more about Juan365's responsible gaming commitment, visit our Responsible Gaming page.
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